|
|
|

Free Training. Free Support. Could CAs New Partner Program Get Any Better?
By: Carol Ellison
2003-11-25
Article Rating:    / 0
There are 0 user comments on this Enterprise Applications story.
Computer Associates has abandoned the long-honored partner model for one that is driven by sales. Alan Komet, Channel Manager for eTrust Security Solutions, talks about the new model and what it will mean for CA partners. Computer Associates introduced a new channel program in July, one that abandons the long-honored tiered system. Gone are costly training and certification programs that treated the channel as a revenue center. In their place is a model driven by sales. Channel Zone Editor Carol Ellison recently caught up with Computer Associates Alan Komet, Channel Manager for eTrust Security Solutions, to talk about the new model and look at what CA has in store for partners in 2004.
Ellison: Tell us about the new channel program.
Komet: We revamped our channel partner program completely. We realized that a tiered-model systemwhere theres a silver, gold, platinum model systemis outdated. We wanted to offer all components of our channel partner program to every one of our channel partners. We have more than 12,000 channel partners that we do business with in North America alone. We wanted to make sure that each one of them would be able to get every one of the benefits that we had so we introduced a program that really centered around four key areas.
Sales and technical training that would be absolutely free.
Free technical support over the telephone. We realized that a lot of resellers tend to be implementers, system integrators out on site somewhere. If they need assistance, we want them to be able to pick up the phone without any problems and without being charged for it. They should have access to our technical support and they do at absolutely no cost to them.
So those were the first two items that everyone was blown away with and the second two items were even better.
Read the rest of this article on Ziff Davis Channel Zone.
|
|
x}r8s;W1ŋ*d[5eYKUEB!)Խ~fMZsNWm @"oH$I"nZΘt\sfS;uA@
[!%>'()ԯ1mn f]S/ _h oL|Aშ:#:@.Pk< Z57껲54o/ne0S.ZIQ>*֠OմImZ/P8$H.wH~Th7eMGQR`J
Cw*Nul9Q6Cd^b{Aq45;^32X] D4!ڮq8]b'*#O^3j
`㥨HaP`\ 9t}vt#WJ;vx'
j8NfQ% F:tm3Ck>LNRY@ZSˆ辥{$)5< \g4"1lp2rH
n>,
шy`V pA'ס,jO`U[۾xwgyHfnrt9b&ԃ P2zhN4,2^ʲnMwͰ-P6#M-e(^yxx(>X>̾Y\hӏwFuޥRQ5MQ:u0>
n0up;\rzNUKKi^ad}#1'DT-jR*MD@aBjLxڽ~H}AFI?nOjy#rPH+)H.##M-b|+H0CF^8rrnOgSKߺiZ:8iΐ|$9ĠVPAb`W+2hZtܞ>_rܶN=rֽ!/VI; i
Ogfk*7#?mj{dPp9L+pZ| H?vO_[d[ן/' mDO䧋~ u'PZ,
fRrFT|Y|ԛE34i[ 2)ߦI[ )aWtB=88m&T7ohH24 .άzp-Alo
K>(:H)5? &9gMil&XJp?Ӕ=>`i˫1TY0mESq:]V4y3Dɽ g/3/r.i } h8yWTws
iz t49;ϣesJVd]ۻ0E֏G;]g8k5oZwݽuS5[xDaDZ`A). ƸD]77j 1ÏR}xQ9P_W,@FKP̶# e uqNNR;SjZi};Ni|NQ}ѦM>ҸBݘXiI70i
+OݺzN^TŞ*LК0#GA6]LR}t
qPhS0|wL-)0(-JC= ˋF`VGPC!nH}P(V |`{ YS9{ݲeǀԜou`Hd˕Tt|JIIL}NBt"BђF 4 gcX"K"'s [AXOdw$]VpDM'8.ݱ;Po}sMXأXB^X/E_R2әJ2j2khƪń(VFNL1|0VRx5Vn`o+GvP#&F#˰` 3 {[5̲M҄%(蝐`0Ԑ(NAsǾ,7,kS2G6Êi֜ᄂ"s2:yJSˁ2&$vW"tChj5Xjo>`sYlEr* ,q;rm d:*);m9w \Лv!s9n!xW.Y 2gxRU';oWfn2>=MO%XScXM`Dazb0qm/n1NaV|\v \g˺z+fYX]۽/ 7ryO_օVP˥=
rL%kZԕ1%/E$$"Y
`}.EOqHLd-~6pZ#7l{`(`R55 KBʚU٫ X3wld xAqFFՔ`@DLl5T׳թz4}&_:Gn'ztgH>9` ϟ(e!\o N)L>AװHZSS{u&<$2.|N\+c@m^|Y8_.-{guaWjJKgk4GME8@mE"}a`INR}
Ȳ^z`u?uouj1SQ_)+%UMP?O~2;2.eX \ k>#OaYw$
Eiz2X,>!R5> U4 đOT׃REaX(j]t?VV0\n}єa˘;|qףu6$K~IQ*)xkMf9oLq3
4dHڸ/|P"58 |ԇ BK
K'"Vb`EkǖYCǖbT۔І;P*'i;AÒ?DBQcG}ܴ>?CU^/VR8;OfZV*ժ 6DZUT\=W*7;zfAq{ qF@>+zm85Yoξ*zKݠ? SM+\s>'=\V`QF]4FX\eHЮ#S@)ӘgF(/9
:
'L`Z>5£Mۉ{ 0v ]3 wkq5\ EY; _0p,4J :2 |