By Anne Chen  |  Posted 2005-04-04 Print this article Print

Citrixs GoToMyPC is one of the most effective remote control tools eWEEK Labs has seen, and the latest revision will only widen its popularity.

GoToMyPC Corporate 4.1, released in February, enhances the administration center used by IT managers and extends security by allowing administrators to terminate unapproved connections at the firewall and by adding multiple layers of administration to manage users in specific groups.

GoToMyPC Corporate 4.1s price is based on the number of host PCs supported. A GoToMyPC Corporate 4.1 account starts at approximately $200 per month for an annual 10-PC plan. This makes GoToMyPC Corporate 4.1 slightly more expensive than other comparable services, but we believe the applications wide breadth of capabilities is worth the cost.

GoToMyPC Corporate 4.1 requires that the host machine run a version of Windows. However, users computers can run any operating system to access the host computer, as long as they use a Java-enabled browser (Internet Explorer, Opera, Netscape or Mozilla, for example).

Setting up GoToMyPC Corporate 4.1 simply means entering an e-mail address and choosing a password. From the administration center, we invited users to employ the service to remotely access their PCs without difficulty.

We especially liked the addition of domain hierarchy in this release of GoToMyPC. The feature let us group users and assign managers to those groups—something that certainly comes in handy in large enterprises. By allowing layers of administrators to manage specific users, an organization could easily allow a manager to give access to specific applications or information to contract workers.

GoToMyPC Corporate 4.1 lacks the robust security of Symantec Corp.s rival pcAnywhere, but it is secured end-to-end with AES (Advanced Encryption Standard) 128-bit encryption, and we could terminate a users remote access sessions from the administration center.

GoToMyPC Corporate 4.1 enables IT managers to restrict use of the service by IP address. For example, Citrix can block specific IP addresses from accessing the service.

GoToMyPC Corporate 4.1s reporting capabilities have been expanded. Online reports are now archived for a year versus 90 days in previous versions. Reports can be downloaded in a number of file formats for local availability.

Click here to read a review of MyWebEx PC Pro. Next page: Evaluation Shortlist: Related Products.

As a senior writer for eWEEK Labs, Anne writes articles pertaining to IT professionals and the best practices for technology implementation. Anne covers the deployment issues and the business drivers related to technologies including databases, wireless, security and network operating systems. Anne joined eWeek in 1999 as a writer for eWeek's eBiz Strategies section before moving over to Labs in 2001. Prior to eWeek, she covered business and technology at the San Jose Mercury News and at the Contra Costa Times.

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