How to Improve Business Performance with Software Plus Services (
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These days, new technologies are touted daily as being the ones that will revolutionize the industry. Too often, they fall short. But software plus services is a valuable option for companies that want to save money while improving business performance through the increased collaboration and business intelligence today's technology offers. By outlining four advantages of software plus services, Knowledge Center contributor Cindy Bates explains how customers can use software plus services to customize their IT environment to improve business performance.
Choice
is paramount. Especially for your customers. Having two software
selling options in today's unsteady economic environment is a huge
advantage if you want to differentiate yourself from your competitors.
Not only will it expose cost savings but greater operational
efficiencies will be revealed. In the technology industry, it's called
"software plus services."
Because of the low start-up costs,
cloud computing stands out as a compelling choice for businesses;
however, it's not for everyone. But a hybrid approachsuch as software
plus services that combines on-premise software with software as a
service (SAAS)might be a more realistic solution.
Let's take a look at some of the advantages of the software plus services approach:
Advantage No. 1: Flexibility
Online services and online software
give your customers the option to explore new ways to handle their
business needs. For instance, the Halloween store down the street has
much higher sales in September and October than it does in February and
March. Instead of purchasing additional servers to handle the load
during the busy times (and sit idle during the slow times), the store
can purchase additional server capacity for a fixed period of time, for
a fraction of the cost of physical servers.
Advantage No. 2: More innovation
Access to the cloud allows
companies the opportunity to create a richer and more diverse customer
experience. For instance, there are Web applications available that
allow organizations to share their data across several devices for a
seamless, synchronized experience. Remote workers will also benefit
from this arrangement because they will have easier access to
information and realize faster results.