Out and About

By Stan Gibson  |  Posted 2004-03-15 Print this article Print

Out and About

Ever think of what business without e-mail would look like? CC West, a printing company in Austin, Texas, that serves Dell, Motorola and AMD, doesnt want to think about what might happen because most of its business is done through e-mail. So the printer inked a deal for e-mail business continuity service from MessageOne (whose founder and chairman is Adam Dell, brother of Michael).

"We had one e-mail outage less than a year ago in a big rainstorm," said James Diorio, vice president of operations at CC West. "A local switch went underwater. The [MessageOne] backup kicked in for over 24 hours."

SunGard Availability Services is now teaming with MessageOne to make the e-mail backup service available to its customers nationwide. The basic service will be free for SunGard customers. Since many e-mail users use Microsoft Exchange and Outlook or IBM Lotus Notes, MessageOne thought it wise to avoid the pitfalls of monoculture by building its backup system on the Horde e-mail server and the PostgreSQL database on Linux.

Offshore applications outsourcer Sierra Atlantic is touting its Nshore methodology, which a spokesman described as a set of best practices, tools and processes that are geared to find the right blend of onshore, near-shore and offshore software services for enterprise life-cycle management. The $25 million Fremont, Calif., company specializes in Oracle, PeopleSoft, SAP and Siebel applications for manufacturing companies. Sierra Atlantic has 550 employees, 450 of whom are in Hyderabad, India.

Stan Gibson is Executive Editor of eWEEK. In addition to taking part in Ziff Davis eSeminars and taking charge of special editorial projects, his columns and editorials appear regularly in both the print and online editions of eWEEK. He is chairman of eWEEK's Editorial Board, which received the 1999 Jesse H. Neal Award of the American Business Press. In ten years at eWEEK, Gibson has served eWEEK (formerly PC Week) as Executive Editor/eBiz Strategies, Deputy News Editor, Networking Editor, Assignment Editor and Department Editor. His Webcast program, 'Take Down,' appeared on Zcast.tv. He has appeared on many radio and television programs including TechTV, CNBC, PBS, WBZ-Boston, WEVD New York and New England Cable News. Gibson has appeared as keynoter at many conferences, including CAMP Expo, Society for Information Management, and the Technology Managers Forum. A 19-year veteran covering information technology, he was previously News Editor at Communications Week and was Software Editor and Systems Editor at Computerworld.

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