Tracks Expertise

By Michael Caton  |  Posted 2004-05-10 Print this article Print

Version 4.0 ably builds a knowledge base for customer support or internal applications, but user management can be cumbersome.

Companies looking for a tool for building and maintaining a knowledge base of internal- or external-facing information will find that 4.0 is worth a look.

Click here to read the full review of 4.0.


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