LogMeIn Keeps Tabs on Off-Site PCs

 
 
By Anne Chen  |  Posted 2005-04-04 Print this article Print
 
 
 
 
 
 
 

3am Labs is hoping to reduce it manager woes with LogMeIn IT Reach, a tool that allows system administrators to manage and diagnose issues involving remote machines.

3am Labs is hoping to reduce it manager woes with LogMeIn IT Reach, a tool that allows system administrators to manage and diagnose issues involving remote machines.

For a review of two remote access management products, click here.
Released last month, LogMeIn IT Reach costs $13 per month or $100 per year per PC. All remote machines require the Windows 98 operating system or later and a broadband Internet connection. The local PC (used to access the remote machine) can run Windows 95 or later, as well as a Java-enabled browser such as Internet Explorer, Netscape Navigator 4.0 or later, or Mozilla Firefox.

LogMeIn IT Reach is easy to deploy and install on multiple machines. I simply created an administrator account and then e-mailed a link to several remote users. After end users clicked on that link, LogMeIn IT Reach auto-installed on their PCs and automatically configured the remote machines so that I could access them. From my administrator view, I could access a snapshot view of each computers activity, including system information, network traffic, disk drives and processes.

LogMeIn IT Reachs diagnostic tools allowed me to complete tasks such as manage files, reboot the machine and initiate instant messaging chats with users.

More information is available at www.logmein.com.

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As a senior writer for eWEEK Labs, Anne writes articles pertaining to IT professionals and the best practices for technology implementation. Anne covers the deployment issues and the business drivers related to technologies including databases, wireless, security and network operating systems. Anne joined eWeek in 1999 as a writer for eWeek's eBiz Strategies section before moving over to Labs in 2001. Prior to eWeek, she covered business and technology at the San Jose Mercury News and at the Contra Costa Times.
 
 
 
 
 
 
 

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