Implementing an EMR System
Looking Back and Forward Smith says that before implementing the program his team studied systems at other health care facilities, particularly Brigham and Womens Hospital in Boston. Staff also looked at the systems for MetroHealth System in Cleveland and the Geisinger Health System in Danville, Pa.Smith says that the biggest reason the system is working is that management made it a priority. For example, management delayed construction projects that might have interfered with the rollout of the system. While his IS staff is excellent, he says, they could not have installed the system without a clear commitment from management. "Hospitals cant simply look at a project of this scope and magnitude as another software installation."Check out eWEEKs Mobile & Wireless Center at http://wireless.eweek.com for the latest news, reviews and analysis.
Though Smith didnt want to mention negative role models by name, he described one expensive system that had been yanked after only five months. The main problem with that, he feels, is that it was implemented as a voluntary pilot program, so too few staff began using it.