Business Decision Mapping in 6 Steps
Business decision mapping in 6 steps There is an alternative. It's one that works better for a wide range of decisions, whether in IT, strategy or even in one's personal life. Rather than discarding Franklin's method, we can extend and adapt it so it can handle more of the complexities of business decision-making.Here, briefly, are the 6 most basic steps in BDM: Step No. 1: First, frame the decision problem using an open question. It's not "Should we hire Jones?" but rather, "Who should we hire?" Even better, "What should we do about our tax accounting needs?" Put the question in a box, preferably with a question icon so that its status is always immediately apparent. Step No. 2: Canvass the major actions you might take in response to the problem. Write these down in boxes, connected by arrows to the question. For each action, write down the most salient pros and cons. Draw arrows to the relevant option boxes. Step No. 3: Consider the major arguments bearing on the pros and cons. Add them to the map. Step No. 4: Consider the detailed pieces of evidence supporting the major arguments. Add them also. Step No. 5: When this has been done as exhaustively and rigorously as circumstances allow, evaluate the evidence, arguments, and the pros and cons. Step No. 6: Choose the most strongly supported options. In making these assessments, you might use Franklin's "cancelling out" approach.
Business Decision Mapping (BDM) is such an extension. It preserves Franklin's essential insight: that deciding usually involves the weighing up of diverse, usually qualitative considerations. It elaborates his method to handle multiple options and lower-level arguments and evidence. But it keeps the complexity under control by laying all this out in a special kind of diagram-a decision map.