Microsoft has delivered a new Community Technology preview (CTP) of the next generation of the company's Microsoft Dynamics CRM software, codenamed "CRM5."
Microsoft has delivered a new Community Technology preview (CTP) of the next generation of the company's Microsoft Dynamics CRM
software, codenamed "CRM5."
The March 25 release is the third CTP (CTP3) of the "CRM5"
technology and it is aimed at software developers within the broad
partner base of Microsoft Dynamics CRM, including independent software
vendors (ISVs), global system integrators (GSIs), hosting partners
and value-added resellers (VARs), giving them an opportunity to start
early development and testing of their solutions for this new release,
More than 400 select partners are engaged in the CTP3 program, and
that number will be expanded in the coming months, Microsoft said.
"With this next version, Microsoft is continuing to drive new levels
of user productivity and collaboration, giving customers deep core CRM
capabilities, low total cost of ownership, and fast and easy deployment
options for their CRM applications," said Brad Wilson, general manager
of Microsoft Dynamics CRM, in a statement.
"We see Microsoft Dynamics CRM driving innovation and focus in the
customer relationship management (CRM) marketplace," said Aziz Virani,
executive vice president of the Avanade Technology Solutions Group, in
a statement. "It continues to raise the bar on ease of use, and
delivers real and measurable value to our customers. This next
generation of the product provides us with more opportunities to create
innovative solutions for our customers."
Microsoft said its "CRM5" technology will be commercially available in the second half of 2010
Meanwhile, the CTP3 release is available as on-premises software, as
well as through pre-release versions of Microsoft Dynamics CRM Online
running in datacenters in North America; Europe, the Middle East and
Africa (EMEA); and Asia Pacific (APAC). The availability in
international datacenters is in preparation for the global expansion of
the Microsoft Dynamics CRM Online service beyond the U.S. and Canada
today and into EMEA, APAC and Latin America.
The next generation of Microsoft Dynamics CRM will support more than
40 languages, and will be offered as an online service, as on-premises
software and via partner-hosted offerings, Microsoft said.