Microsoft Travails Across the Great Plains - January 2003

 
 
By eweek  |  Posted 2012-05-28 Print this article Print
 
 
 
 
 
 
 
 
 
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Microsoft Travails Across the Great Plains - January 2003
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Microsoft enters CRM market with its own product. Later in the year, the release of Outlook 2003 with Business Contact Manager creates confusion about which product is for which market segment.

 

An accounting of Microsoft's midmarket segment conquest reveals more effort than success.

 
 
 
 
 
 
 
 
 
 
 

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