Microsoft Travails Across the Great Plains - January 2003

 
 
By eweek  |  Posted 2012-05-28 Email Print this article Print
 
 
 
 
 
 
 
 

An accounting of Microsoft's midmarket segment conquest reveals more effort than success.

 
 
 
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Microsoft enters CRM market with its own product. Later in the year, the release of Outlook 2003 with Business Contact Manager creates confusion about which product is for which market segment.

Microsoft Travails Across the Great Plains - January 2003
 
 
 
 
 
 
 
 
 
 
 
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