NetSuite customers with iPhones can now get their data on the go, thanks to an application with the company's enterprise resource planning (ERP) suite.Cloud computing business management software company NetSuite announced the
release of a free cloud computing mobile ERP suite for Apple's iPhone and iPod Touch.
The app brings users access to NetSuite's integrated business management suite,
including real-time dashboards that deliver enterprise resource planning, customer
relationship management and e-commerce operational data.
The interactive dashboards include KPIs (key performance indicators), report
snapshots, trend graphs, scorecards, reminders and recent records. Also
included is a calendar with support for accepting or declining events and
marking tasks complete as well as lead, prospect and customer records tailored
to mobile sales, field service and executive leadership, including access to
associated contacts, marketing campaigns, opportunities, quotes, orders,
purchase history, financial history, cases and issues.
Along with the dashboard and calendar are several other features, such as
click-to-call from any NetSuite record containing a phone number, click-to-e-mail
from any NetSuite record containing an e-mail address and click-to-map (via
Google Maps) from any NetSuite record containing a physical address.
"This is a great release by NetSuite," said Elliott Rabin,
president of Ridout Plastics, a plastics manufacturer based in San
Diego. "Access is very fast overall, and trend
graphs are much faster than through a browser. From a CEO
view, I can see my KPIs and can get top 10 information quicklyby sales,
customers, sales reps, etc. Like in a browser, the app lets me find a customer
quickly through searchingand I'm one who loves 'recent records' for quick
access to information. The iPhone application adds tremendous value to my
NetSuite experience."
In addition, if a company has implemented custom fields, custom records,
role-based security or custom dashboard elements in their NetSuite account,
they will all be reflected in the NetSuite app.
NetSuite is aiming the application at three main customers: sales
representatives, who the company said can benefit from access to leads and
opportunities, as well as the ability to view customers and contacts, and review
quotes and orders; field service users, who can inquire about customer history,
browse associated cases and see all issues filed by a customer; and executives
for browsing financial trends, watching dashboards in real time and looking
into KPIs, as well as generating report snapshots and scorecards.