Reflectent Updates Performance Management Tool
The desktop management company releases Version 3 of EdgeSight, a tool that emphasizes end-user availability and performance management for Windows desktops or laptops.Desktop management company Reflectent Software Inc. on Wednesday will roll out the latest release of EdgeSight, a tool that emphasizes end-user availability and performance management for Windows desktops or laptops. The Lowell, Mass., company, which sees its software as a complement to software distribution and patch management products such as Microsoft Corp.s Systems Management Server, as well as desktop configuration management products such as ones from Altiris, targets larger enterprises looking to manage 2,000 desktops or more. It has generated a handful of well-known customers such as Morgan Stanley and Healthcare Partners. "We add intelligence to those functionsgive real-time awareness on how well systems are performing," said Howie Markson, vice president of product marketing at Reflectent Software. "If there is a problem, we tell you what it is, and for remediation, youd go to a patch management or software distribution tool to remedy the problem."
The tool stores data about what was happening in a monitored desktop prior to a problem, providing troubleshooting and diagnostic capabilities. Release 3.0 provides insight into the impact planned changes will have on the stability of end-user desktops. The new Impact Analysis feature can tell operators what would happen with existing applications if they were to change a Dynamic Link Library on desktops to accommodate a new patch or software upgrade.