SAP to Help Transition TomorrowNow Customers
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SAP says it will work with TomorrowNow's
remaining 225 customers to transition them to Oracle support or to other
third-party support services.
"We will look at each customer's needs and work with each of them to help
them choose their best options" for application support, said SAP
spokesperson Saswato Das.
"We intend to have all of them transitioned by Oct. 31," which is SAP's
target date for winding down TomorrowNow's operations, Das said.
SAP expects that shutting down TomorrowNow
will have no material effect on SAP's
financial results, Das said.
SAP acquired TomorrowNow in February 2005
after Oracle completed its acquisition of PeopleSoft, one of the top makers of
ERP application software. SAP saw an
opportunity in providing an alternative third-party application support service
to PeopleSoft customers who didn't want to buy support services directly from
Oracle.
Oracle warned SAP at the time of the
acquisition that it would be watching to make sure that TomorrowNow didn't
violate any of its intellectual property rights. Oracle filed suit in March
2007, saying that it had observed TomorrowNow accessing its servers to download
massive amounts of its copyrighted documentation.
SAP started winding down TomorrowNow's
operations in November 2007 when it warned
TomorrowNow customers that they had to move their support applications
off TomorrowNow's computers in its data center and shift them to their
own computers or some other data center.
John Pallatto is eWEEK.com's Managing Editor News/West Coast. He directs eWEEK's news coverage in Silicon Valley and throughout the West Coast region. He has more than 35 years of experience as a professional journalist, which began as a report with the Hartford Courant daily newspaper in Connecticut. He was also a member of the founding staff of PC Week in March 1984. Pallatto was PC Week's West Coast bureau chief, a senior editor at Ziff Davis' Internet Computing magazine and the West Coast bureau chief at Internet World magazine.
