Salesforce.com leverages Google's Visualization API to let programmers build business intelligence reporting and analysis tools for their enterprise applications. The move is the latest integration between Google and Salesforce.com, which are trying to foment a SAAS ecosystem as an alternative to on-premises applications from Microsoft, SAP, Oracle and others.Salesforce.com has built software tools to let
developers write applications with Google's Visualization API,
which lets programmers create reporting tools and dashboards that may be
published anywhere on the Web for business intelligence and analysis.
The SAAS (software as a service) vendor will announce the integration at its Dreamforce
event in San Francisco Nov. 3.
The move is the latest in a series of integration pacts between Google and
Salesforce.com. Both companies are trying to push the cloud computing ecosystem,
in which apps are hosted by software vendors instead of customer data centers
as an alternative to on-premises applications from Microsoft, Oracle, SAP
and others.
Salesforce.com's new tools, represented as Force.com Apex code classes, aim to make the Google Visualization API
easier to use on its SAAS platform. For example, a Salesforce.com.com partner
could create a business intelligence app featuring reporting tools and
dashboards that enable customers to gain more insight into their CRM
data.
There are a host of scenarios for such BI utilities, Nir Bar-Lev, a Google
senior product manager, told eWEEK ahead of the event. In another practical
example, Bar-Lev said personal finance site Stockalicious is
using the API to provide a dashboard instead
of buying one from a systems vendor.
Salespeople and marketing workers can use such tools to better understand
business processes and better serve their customers. Human resources
departments may use such BI tools internally to help illuminate employee
status, while financial analysts could have a field day rendering their
business analyses with the API.
The latest Google-Salesforce.com integration isn't a one-off; the move
comes concurrent with the opening of the Google Visualization API
to any third-party programmer, a major expansion over what Google previously
offered.
When Google launched the Visualization API in March, it strictly opened the
client side, so developers could only display their own information.
Programmers could build dashboard and reporting apps, but the API wouldn't let
them connect to any data sources beyond Google spreadsheets from the Google
Docs suite. Bar-Lev added:
"We are opening up the protocol, documenting how anyone
can do the same thing on their own application or data sources. Imagine opening
up a SQL database or an Excel file within your domain or intranet and
publishing that on the Web through one of the visualization tools we already
have or will be developed in the future, anywhere on the Web."
Panorama, which used the Google Visualization API when it
launched to create a business analysis tool over Google spreadsheets, can now
offer this tool with zero code change to any Salesforce.com customer.
Providing APIs for other programmers to build applications is not a new
practice for Google, but it's one the company is sticking to fiercely to foster
the evolving SAAS ecosystem.
Salesforce.com just happens to be the premier SAAS candidate to work with
Google on this, but other startups can feel free to jump into the game, thanks
to the new openness.
Salesforce.com plans to briefly touch on the integration in a keynote Nov. 3 at
Dreamforce, while Google will note it Nov. 4. Bar-Lev is leading a session Nov.
5 and will discuss it in detail then as well.