Salesforce.com to Update Hosted Offerings
Salesforce.com will announce next week new versions of its namesake hosted CRM application service and sforce hosted application server.Salesforce.com will announce next week at its inaugural Dreamforce user and developer conference in San Francisco new versions of its namesake hosted CRM application service and sforce hosted application server. The company will also announce a partnership with Research in Motion Ltd. to allow Salesforce.com customers to access their hosted applications via RIMs BlackBerry wireless devices. Salesforce.com will announce the Winter 04 release of its namesake service with new features for dashboards that integrate corporate metrics with key business performance indicators; workflow automation to support the creation of business rules and triggers; support for sending alerts of new business events; and contract management improvements that support the creating and tracking of customer contracts.
Other new features include improved customization capabilities and integration with desktop applicationsthanks to new controls and a Web services API in sforce 2.0, Salesforce.coms hosted application server and development environmentand support for 11 languages and currencies.