Smarts Adds Dashboard to Business Impact Analysis Tool
Smarts steps up its efforts to better link the management of IT infrastructure to business objectives through a new version of its InCharge suite of root cause and impact analysis software.Smarts Inc. on Monday will step up its efforts to better link the management of IT infrastructure to business objectives through a new version of its InCharge suite of root cause and impact analysis software. The centerpiece of the suite is the new InCharge Business Dashboard, a customizable, Web-based view of the status of enterprise networks, systems and applications in the context of the business services they support. The Dashboard builds on Smarts-patented Codebook Correlation Technology, which automates root cause analysis and determines the real source of performance problems or outages, rather than highlighting symptoms. It also leverages the White Plains, N.Y., companys InCharge Common Information Model, a common database of management information that shows the relationships of IT infrastructure components to each other and to business services or applications.
One user working with the current version of Smarts Business Impact Manager is looking to leverage the analysis and information that Smarts makes available along with information from other technologies to create a business portal for business users, according to John Premus, chief technology officer at Sumitomo Mitsui Banking Corp. in New York.