SugarCRM CEO: It's the End of Salesforce
SugarCRM CEO John Roberts believes the time for open-source enterprise applications is upon us.
Q: What is the big message you want to impart to customers at this year's SugarCon conference?
A: SugarCon is our second annual user and developer conference, so it's a really exciting event for us an open-source project and as a software and on-demand company. In the early days the conference was mostly engineers. This year it's developers and customers. We've transcended the last couple years to end users as well. But I think, stepping back from it all, as a company that's less than four years old and started as a commercial application from day one, [this conference] is really more validation that commercial open source is ready for prime time - clearly a new IT model for companies going forward.
Q: There has been a lot of validation for open-source technologies like operating systems, databases and application servers. But the story is not quite the same for open-source applications for the enterprise. What challenges do you still face as a provider?
A: That's exactly the story. You have folks like you and me that have spent our careers in enterprise apps. Most of open source has really been about the OS or app server or database and the thought was, four years ago, that open source was not applicable to applications, and certainly not enterprise apps, and it wouldn't work. We always believed open source was more applicable to enterprise apps.
Now we're seeing the adoption of Sugar Professional, of Sugar Enterprise from companies like the Royal Bank of