Voice over IP

By eweek  |  Posted 2003-04-16 Print this article Print

eWEEK: Does the agreement encompass voice over IP? Claflin: One gap the HuaWei venture didnt fill is for high-end voice over IP. We found inside the company we had a fantastic voice solution, jointly developed with AT&T. It is carrier class, software based running on Sun servers. We developed it, and it was reasonably successful in the carrier marketplace. Were going to sell that to the enterprise. It will be generally available in the U.S. in August.
eWEEK: Are you using VoIP internally?
Claflin: 3Com is a trial customer and our CIO is committed to 70 percent cost takedown. Were getting rid of PBXes and Centrex services. IP conferencing is a big payback. eWEEK: Do you feel confident that the technology is ready? Claflin: Yes, its proven. Youve been using it through AT&T and dont know it. Customers told us the thing they didnt like about VoIP was that it required a forklift upgrade. They said, If I have voicemail I want it to run across my entire network. Because we developed it for AT&T we support every protocol known to man. It will support Cisco phones, 3Com phones and PSTN phones. You can put it in and start getting the savings. All the applications run on the soft switch, and you can use the handset you want. Also, most states require that handsets have to have e911 capabilities. Carrier networks and enterprises have to have phones identify their location to within 50 feet. We sell a four-port switch that you can use to get e911 support to the cube. Theres no one in the world that has that today.


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