Enterprise Networking: Emergency Notification Systems: 10 Factors to Consider When Buying One
2011 is being commonly referred to as "The Year of Disasters." The United States set a record with 12 separate billion-dollar weather/climate disasters in 2011, with an aggregate damage total of approximately $52 billion, according to the National Oceanic and Atmospheric Administration. These incidents have prompted many organizations to reconsider the human element during a crisis or major news event and evaluate how they communicate with employees, suppliers, investors and customers. Emergency and mass notification systems are designed to help organizations communicate to stakeholders during an incident or disruption. However, in response to the high occurrence of prominent disasters in recent years, the marketplace has been flooded with products to address emergency and mass notification needs. The need to diligently evaluate vendors is critical to ensure that services will meet an organization's specific requirements. Our key information source in the following slide show is Tracey Forbes, vice president of software business development at SunGard Availability Services.
Your organization may need to alert tens, hundreds or thousands of people affected by an event. Look at a notification system's track record of actual performance during real events. Examine: How many messages are sent through the network per month and year? What is the system's capacity potential across multiple notification touch points simultaneously, such as voice, SMS and email messaging? Compare the results to assess the performance capabilities that you need.