Geekspeak: January 14, 2002

By Cameron Sturdevant  |  Posted 2002-01-14 Print this article Print

Remote control ware gets serious.

Remote control software, still the wallflower of the IT help desk, is rapidly gaining functionality, as I saw in tests of CrossTecs $179 NetOp Remote Control 7.0, released late last year. I was able to remotely control Red Hat Linux systems from the same console that I used to take over a variety of Microsoft Windows 9x, NT, 2000 and XP systems. Setting up and configuring the system was simply a matter of adding clients to the phone book.

I was impressed by the security features of NetOp Remote Control. I used the security gateway to govern which consoles were able to take over my machines. In addition, although the capability isnt new, NetOp makes extensive use of password controls on the remotely controlled systems so that IT managers can have a greater degree of assurance that the right people are using the package.

NetOp can be downloaded for a trial run.

Cameron Sturdevant Cameron Sturdevant is the executive editor of Enterprise Networking Planet. Prior to ENP, Cameron was technical analyst at PCWeek Labs, starting in 1997. Cameron finished up as the eWEEK Labs Technical Director in 2012. Before his extensive labs tenure Cameron paid his IT dues working in technical support and sales engineering at a software publishing firm . Cameron also spent two years with a database development firm, integrating applications with mainframe legacy programs. Cameron's areas of expertise include virtual and physical IT infrastructure, cloud computing, enterprise networking and mobility. In addition to reviews, Cameron has covered monolithic enterprise management systems throughout their lifecycles, providing the eWEEK reader with all-important history and context. Cameron takes special care in cultivating his IT manager contacts, to ensure that his analysis is grounded in real-world concern. Follow Cameron on Twitter at csturdevant, or reach him by email at

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