Enterprise Networking: IBM Lotusphere 2012: 10 Takeaways From the Show
IBM Connections: TD Bank
TD Bank, an IBM Connections social software customer, is the sixth largest bank in North America with 85,000 employees in almost 3,000 locations around the globe. The bank runs on teams collaborating to serve more than 19 million customers. With help from IBM software, 500,000 connections have been made, 2,000 blogs are spreading across the organization and 17,000 communities have been formed.
At Lotusphere 2012 in Orlando, Fla., IBM unveiled new software and services that deliver new networking capabilities to the increasingly social-savvy workforce. With the new offerings, IBM customers can apply analytics to their social business initiatives, allowing them to gain actionable insight on social networking sentiment anytime, anywhere and put it to work in real time. IBM announced new social analytics software that integrates wikis, blogs, activity streams, email, calendaring and more, and flags relevant data for action. The new IBM Connections is expected also to allow for instant collaboration with one simple click and the ability to build social communities both inside and outside the organization to increase customer loyalty and speed business results. IBM's SmartCloud for Social Business is expected to deliver a cloud-based productivity suite allowing users to co-edit documents in real time, while providing one-click access to social networking, online meetings, enterprise-class email, calendaring and instant messaging. IBM also announced new software that integrates social networking capabilities with enterprise content management to better connect people with information so they can make informed decisions and act quickly. In addition, Big Blue unveiled new messaging and collaboration software that brings the power of embedded experiences to the Web and mobile devices providing a single point of entry for all business processes.