Global Banking Solutions Alliance Formed
Top-tier banks and card issuers and acquirers are the targeted market for the global strategic alliance formed by IBM and Pegasystems, which pairs IBM's infrastructure with Pegasystems' smart BPM applications for exceptions and dispute management.IBM and Pegasystems Inc. have formed a global strategic alliance to deliver payments exceptions and compliance management solutions in order to solve some of the challenges facing global financial institutions. Targeted customers are top-tier banks and card issuers and acquirers. Through solution development that will pair IBMs infrastructure with Pegasystems smart BPM applications for exceptions and dispute management, wholesale and retail banking customers can benefit from reduced costs; decreased payment risks and loss; and rapid issue resolution for improved service and increased customer loyalty. "Deploying Pegasystems financial services applications as the exceptions hub on our scalable infrastructure can allow customers to realize breakthrough value in reduced costs and risk, while delivering greatly improved customer service," said June Felix, general manager of e-payments, risk and compliance at IBM. "Pegas extensive domain expertise and their unique approachwhere business rules and process can change on demandcan help us execute IBMs on-demand strategy even more effectively."
Under the global alliance arrangement, Pegasystems is optimizing its suite of solutions for IBMs eServer family, including xSeries Windows and Linux; pSeries AIX and Linux; and zSeries Z/OS and Linux. In addition, the solutions will support IBMs family of database management software, including DB2 UDB on AIX, Z/OS and Linux. Running on the WebSphere infrastructure platform, including WebSphere Application Server and WebSphere MQ, the solutions will be managed by Tivoli.