Microsoft Launches Its Next-Gen Sales Strategy
Microsoft's reorganized sales team will focus on selling to enterprise customers Microsoft Solution Offerings, or MSOs.Today, July 1, is the kick-off for Microsoft Corp.s fiscal year 2003--and for its revamp of its sales strategy. The Redmond, Wash., software giant announced last week that it plans to add 450 direct salespeople to its U.S. ranks in FY 2003. Microsoft says this means the U.S. sales force will grow by more people in fiscal 2003 than it has over the past 10 years in total. Currently, Microsoft has 6,000 sales, marketing and services employees on its payroll in the United States, Canada and Latin America. Microsoft also is reorganizing its sales team from focusing on five key vertical industry segments to 12. These 12 are financial services, telecommunications, state and local government, federal government, education, retail, health care, automotive manufacturing, high-tech manufacturing, oil and gas, media and entertainment, and professional services.
Microsofts sales team will focus much of its energy on selling to enterprise customers what the company is calling Microsoft Solution Offerings (MSOs). MSOs are bundles of hardware, Microsoft and third-party software, and services that Microsoft plans to sell jointly with its channel partners. Microsofts job is to act as "the catalyst" to integrate the platforms to form "end-to-end, customer-focused enterprise-quality offerings," according to company literature.