WebCensus WebCensus employs software and hardware recognition technology the company has developed over several years. Using a finely tuned combination of file characteristics, including size, name and date, WebCensus identified a wide range of software packages on the test systems. The product also did a good job of gathering configuration information, including IP address and user account information, along with system hardware data.We had to click "yes" to two different screens to approve the download and operation of the WebCensus agent. After the agent did what it was supposed to do, the final screen concluded with an ambiguous message about "continuing" that left us waiting for the inventory process to continue before we realized it was done. Both WebCensus and AssetMetrix made it difficult to use the right report. After opening a flurry of report windows from the Web site (it was common during tests to have as many as eight windows open at the same time), we had to hopscotch between panes to piece together the information we needed. Furthermore, it was often difficult to tellusing either productexactly what information went with which PC.
Nevertheless, it became clear during tests that Tally still has a long way to go before WebCensus can be considered a polished service offering. We encountered several interface problems during tests that IT managers should take into account before considering the productespecially at organizations where the staff has little IT training.