Tech Support Pay Rising

By Lisa Vaas  |  Posted 2002-10-17 Print this article Print

Tech support jobs have seen the largest salary increase of any IT job, according to

Since the years beginning, tech support jobs have seen the largest salary increase of any IT job, according to research from IT job site Average tech support salaries in the U.S. grew 7 percent, from $45,800 to $48,900, according to Dice Inc.s monthly Dice Report. On the flip side of the salary equation are Web and graphic designers and developers. Salaries for this category are languishing, decreasing 8 percent--an average of $4,400--over the past 10 months. Industries that saw tech-salary increases this year include defense, medical and pharmaceutical, government, entertainment and, surprisingly enough, computer software.
To match the still-wilting economy, Dices job postings have been dripping away over the summer and fall: There were 27,591 jobs posted as of Oct. 1; 28,530 as of Sept. 1; 30,368 as of Aug. 1; and 31,523 as of July 1.
The average tech salary posted as of Oct. 1 was $70,300. Contractors averaged $96,300, and permanent positions averaged $66,300. Women reported an average salary of $63,700, compared with mens average reported salary of $71,500: a gender gap worth $7,800.
  • Search eWEEKs Job Center
    Lisa Vaas is News Editor/Operations for and also serves as editor of the Database topic center. Since 1995, she has also been a Webcast news show anchorperson and a reporter covering the IT industry. She has focused on customer relationship management technology, IT salaries and careers, effects of the H1-B visa on the technology workforce, wireless technology, security, and, most recently, databases and the technologies that touch upon them. Her articles have appeared in eWEEK's print edition, on, and in the startup IT magazine PC Connection. Prior to becoming a journalist, Vaas experienced an array of eye-opening careers, including driving a cab in Boston, photographing cranky babies in shopping malls, selling cameras, typography and computer training. She stopped a hair short of finishing an M.A. in English at the University of Massachusetts in Boston. She earned a B.S. in Communications from Emerson College. She runs two open-mic reading series in Boston and currently keeps bees in her home in Mashpee, Mass.

    Submit a Comment

    Loading Comments...
    Manage your Newsletters: Login   Register My Newsletters

    Rocket Fuel