Opinion: David Coursey's experience as an election worker convinces him that technology has gone as far as it should in the polling placeat least for now.
Just because you have technology to throw at a process or problem doesnt mean it will actually help. There are many places where pushing the technological envelope has no place at all. And next week, a record number of Americans are expected to visit one of them: Its their local polling place.
Here in California weve dumped a test of new touch-screen voting in favor of older technology that has proven itself over many years of use throughout the country. I know this because on Election Day, Ill be part of my precincts Election Board, a five-member group given the task of running the polling place.
Thursday, I spent nearly five hours in training with a group of my fellow election officials, a largely female group of mostly senior citizens. At 45, I wasnt the youngest person in the room, but it was close. There were about 50 of us, part of an army of 1,000 county election officials, by my count, who have to be trained before Tuesday.
Together, we learned the wonders of Diebold Election Systems AccuVote system. We also learned how to handle the myriad problems we might face on Tuesday. Almost all are solved the same way: Let anybody vote who wants to, document the problems, and let the election department sort them out later.
In other words, if someone appears at our polling place and says, "Hello Earthlings, Im from Mars and I want to vote," well hand the alien a provisional ballot, that all-purpose problem-solver, and send him/her/it off to vote. Once the alien makes its choice, the ballot will be sealed in an envelope, the outside of which has a place for our inspectoras a newbie I am merely a clerkto write up the problem.
Back at headquarters and several days after the election, all the provisional ballots will be dealt with by other election workers and county staff. Some ballots will be counted and others thrown out based on an investigation of each individual problem. Thats what "provisional" means.
ITAA President Harris Miller claims e-voting does work. Click here for his guest commentary.
No one in our country who wants a chance to vote will be denied one. Its just that many of those votes will, for one reason or another, not count. Each provisional voter gets a receipt and can call in and find out what happens with their ballot.
What the AccuVote system has that I likeand all-electronic systems lackis an auditable paper trail and a signature from every voter, each of whom leaves with a receipt.
AccuVote uses paper ballots on which the voter uses a marking pen to fill in ovals for each candidate and issue they choose to vote on. The voter, or one of the election officials, then feeds the marked ballot through a scanning reader that records the votes and then slides the ballot into the locked ballot box.
Thats if everything goes well, which it should for the vast majority of our voters.
Next Page: More paperwork, better reliability.
One of technology's most recognized bylines, David Coursey is Special Correspondent for eWeek.com, where he writes a daily Blog (blog.ziffdavis.com/coursey) and twice-weekly column. He is also Editor/Publisher of the Technology Insights newsletter and President of DCC, Inc., a professional services and consulting firm.
Former Executive Editor of ZDNet AnchorDesk, Coursey has also been Executive Producer of a number of industry conferences, including DEMO, Showcase, and Digital Living Room. Coursey's columns have been quoted by both Bill Gates and Steve Jobs and he has appeared on ABC News Nightline, CNN, CBS News, and other broadcasts as an expert on computing and the Internet. He has also written for InfoWorld, USA Today, PC World, Computerworld, and a number of other publications. His Web site is www.coursey.com.