FTC Cracks Down on Robocalls
The Federal Trade Commission files lawsuits and temporary restraining orders against three companies that it claims made so-called robocalls hawking worthless credit card interest-rate reduction programs for fat up-front fees.The Federal Trade Commission has targeted three companies that allegedly made so-called robocalls "to sell worthless credit card interest-rate reduction programs for hefty up-front fees of as much as $1,495," the agency announced Dec. 8. In addition to the lawsuits, the FTC obtained temporary restraining orders against the companies pending trial.
The news release continued, "The three complaints announced today follow two filed in May that led to court orders stopping other telemarketers from using robocalls with deceptive claims about extended auto warranties. Since Sept. 1, 2009, virtually all robocalls have been illegal, unless the recipients have provided written authorization to receive the prerecorded calls."
The lawsuits claim the defendants violated the law "by making illegal robocalls to consumers, and that their deceptive sales pitches violated the FTC Act and the FTC's Telemarketing Sales Rule. Additional charges include: 1) calling consumers whose phone numbers are on the National Do Not Call Registry; 2) calling consumers who had previously asked not to be called; 3) failing to transmit their caller ID information, as required; 4) 'spoofing' or masking their caller ID information; 5) failing to promptly identify themselves, the purpose of their call, and/or the nature of the goods or services they were selling; 6) improperly abandoning calls; and 7) failing to make required disclosures in their robocalls."