At the HIMSS11 conference, Avaya announced a new version of its Mobile Device Checkout application compatible with the iPhone, iPad and BlackBerry to boost communication in hospitals.
Enterprise communication technology specialist Avaya
has unveiled a third version of its Mobile Device Checkout software to allow
hospital workers to personalize their wireless devices with a barcode ID using
the BlackBerry, iPhone and iPad.
Mobile Device Checkout 3.0 is a software application that
works with a bar-code reader kiosk to allow nurses to personalize a phone
number on a wireless LAN device or smartphone to stay connected within a medical
The checkout kiosk resembles a price check scanner in a retail
store, Bruce Wallace, Avaya's global leader for health care solutions,
When doctors, nurses or housekeeping staff begin a shift, they swipe
a barcode on their mobile device and ID badge at a checkout station to
register their own device or a shared one. The network then assigns a
number to the device, so workers can avoid complex login procedures
they come to work and hospitals can monitor who's on a particular
according to Wallace.
By personalizing phone numbers using barcodes, nurses will be able
to keep track of the short list of people they work with from day to
day, he said.
"There's no way that a hospital can afford to buy one for everybody,
so it's a quick and effective way for a person when they come on
duty to grab a device from a shared pool and make it theirs for the
shift," Wallace said.
In addition to supporting iPhone and BlackBerry, the new version has
a cellular phone mode as well. "You can have devices off the
cellular network behaving like they're in the hospital," Wallace
"Any cell phone will interact with them."
The application also works with the iPad when it's using a soft
phone client and Bluetooth headset. "Although you can buy an iPad
with a 3G cellular radio in it, Apple has not supported a cellular
phone function on the device," Wallace noted.
Version 3.0 of Mobile Device Checkout also adds reporting features
to allow hospital staff to track the devices. Often the phones go
unreturned or underused, according to Wallace.
Avaya also announced a voice automation application called Patient
Follow-up to allow hospitals to communicate with patients after they
leave the hospital. The automated recordings will ask patients about
their medical history and reasons for hospitalization and give patients
they need to continue their care at home.
Early awareness of patient issues can prevent rehospitalization, as facilities look to avoid costly and unnecessary
readmissions, Wallace said.
With the Patient Follow-up application handling lower-risk patients,
nursing teams will handle those that need more attention, he
Patient Follow-up supports the HL7 (Health Level 7 International)
interoperability with EHRs (electronic health records), so that the
results of the calls will be documented in the patients' records,
Wallace said. It will be
available in summer 2011.
Avaya announced the new products at the HIMSS11 (Health Information
Management and Systems Society 2011) conference in Orlando, Fla.,
on Feb. 21 and demonstrated them during the show. The applications will
become active in March.
Brian T. Horowitz is a freelance technology and health writer as well as a copy editor. Brian has worked on the tech beat since 1996 and covered health care IT and rugged mobile computing for eWEEK since 2010. He has contributed to more than 20 publications, including Computer Shopper, Fast Company, FOXNews.com, More, NYSE Magazine, Parents, ScientificAmerican.com, USA Weekend and Womansday.com, as well as other consumer and trade publications. Brian holds a B.A. from Hofstra University in New York.