The seven-year deal between HP and Eli Lilly will enable the pharmaceutical company to put more resources toward its core drug business and not into managing its IT infrastructure. HP Enterprise Services will host Eli Lilly's employee computing and messaging environment, offer service desk and on-site support, and provide external Web hosting.
Hewlett-Packard has signed a seven-year agreement with Eli Lilly and
Co. to manage the pharmaceutical company's computing and messaging
infrastructures.
Under terms of the deal, announced Dec. 2, HP Enterprise
Services-formerly its EDS unit-will host more than 45,000 mailboxes
across all of Eli Lilly's sites and will give service desk and site
support for more than 60,000 employee desktops, notebooks and handheld
devices.
Those services will span Eli Lilly sites in 84 countries, and the
service desk support will come in multiple languages, according to HP
officials.
Enabling the company to collaborate more efficiently with outside
partners is a key part of the services deal, HP said. Along with the
hosted messaging service, HP also will provide external Web hosting
service, manage Eli Lilly's Microsoft SharePoint environment and give
identity and access management services, designed to protect
SharePoint, employee workplace and other technology environments.
Given the global nature of the deal, HP will provide the services
through its Best Shore network, a collection of sites around the world
that deliver services from regional locations.
Mike Helm, senior vice president and CIO at Eli Lilly, said putting
the infrastructure support into HP's hands will enable his company to
focus more of its resources into its core businesses rather than its IT
environments.
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