Lexmark Develops BPM Apps for Health Care

By Brian T. Horowitz  |  Posted 2011-11-21 Print this article Print

title=Key to Success} 

Starting a health care business process with these unstructured documents and then building out the records is a key to success, according to Shahid Shah, CEO of IT consulting firm Netspective Communications and author of the "Healthcare IT Guy" blog.

"If you know that a fax or letter or image can begin the process of a workflow, then things are great; then you know you don't need 5,000 fields filled in to start a workflow," Shah said. "Sometimes it's structured data, but more often than not it's unstructured data sitting inside documents. Therefore, I believe that anybody who wants to play long term in the electronic health records realm has to have a sophisticated and deep ECM strategy."

Rooke clearly agrees. "All those points of discontinuity are huge opportunities for us to help our customers," he said. "Now we can bring those together in one view, which is very important for doctors and nurses who may not be technology literate, but want a system they can use so they can do what they do best."

ImageNow is compatible with major EHR platforms from vendors such as Cerner, Epic and Meditech, Rooke noted.

Data: Structured and Unstructured "Those EMRs have very good structured data systems, but we can help with all the unstructured content, bringing it to bear so that when somebody logs in to the EMR to look at information on a patient, they can see it all," Rooke explained. "They don't have to leave their core EMR systems." He added that doctors and nurses have found it easy to connect ImageNow with health record applications.

"All of the files and records that used to be stored in the basement are now stored in ImageNow," Coons added.

At the Nov. 2 media event, Lexmark also demonstrated its Patient Admissions and Registration platform, which connects with ImageNow and allows hospitals to pull data from patients' EHRs to print bar-coded wristbands. In addition, the printers can scan in patients' insurance cards and incorporate the data into EHRs.

"Sometimes bar codes will be generated from our system, and sometimes they'll be generated from the core clinical system," Coons said. The admissions software connects to the finance system of a hospital."

"It's taking unstructured data and relating it to the hospital information system world," Jason Hicks, senior sales engineer at Lexmark's Perceptive unit, explained to eWEEK during the demo.


Brian T. Horowitz is a freelance technology and health writer as well as a copy editor. Brian has worked on the tech beat since 1996 and covered health care IT and rugged mobile computing for eWEEK since 2010. He has contributed to more than 20 publications, including Computer Shopper, Fast Company, FOXNews.com, More, NYSE Magazine, Parents, ScientificAmerican.com, USA Weekend and Womansday.com, as well as other consumer and trade publications. Brian holds a B.A. from Hofstra University in New York.

Follow him on Twitter: @bthorowitz


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