Health care software developer Phytel has introduced new SaaS software to identify care gaps and improve doctor-patient communication.
developer of health care population-management tools, has unveiled Atmosphere,
a suite of software as a service (SaaS) products that automate communications
to patients to bridge gaps in care.
allows doctors to send automated messages and surveys to patients to follow up
on their needs and remind them about appointments. A dashboard generates
analytic reports detailing how well the communications platform helps improve
quality of care.
consistent process to help catch these patients as they continue to slip
through the cracks," Russell Olsen, vice president of product management
for Phytel, told eWEEK. Communication
methods include calling, texting and emailing.
19, Atmosphere is the first collective population-health software for
providers, according to Phytel.
can also identify steps needed to satisfy Centers for Medicare and Medicaid
Services' reporting requirements for quality of care under the Physician
Quality Reporting System to be eligible for incentives. Atmosphere then
customizes the patient follow-up routine to meet those Medicaid requirements.
supplying care teams with the necessary automation tools, identifying and
contacting patients with care gaps, and supporting patients' engagement with
their providers, Phytel gives providers the capabilities to meet their
patients' entire preventive and chronic care needs while reinforcing our
clients' financial performance," Steve Schelhammer, CEO of Phytel, said in
a statement. "We are leveraging technology and data visibility to deliver
powerful automated benefits that are crucial for success in the emerging
population health management model of health care delivery."
draws on a data integration engine that sifts through scheduling, billing,
administrative and lab data, Olsen said. It queries a physician's database in
real time to get updates on a patient's status.
if patients are at risk of a health condition based on their population data,
the software creates customized plans to help them avoid the risks.
monitors patients with chronic conditions such as diabetes or high cholesterol
to see if they have appointments scheduled as directed and books them if
necessary. For diabetics, the software sets up rules around diet and exercise
to keep patients engaged in their health.
care-coordination platform is about engaging patients more than just coming
back into the office," Olsen said.
software's clinical rules engine runs against the data set and identifies care
gaps, or ways patients need to reconnect with their doctor, Olsen said.
rules engine might identify a group of patients that are at risk based on their
clinical values and history and some of the other indicators we're looking for
and analyzing," Olsen said.
haven't completed online risk-assessments, the software will notify them to
registry stores data on 20 million patients nationwide, according to the
also includes a communications platform that pulls information from the
registry and decides when to send automatic communications to patients about tests
opening up its API for other vendors to develop products based on the
Atmosphere platform, Olsen said.
On July 28, Phytel introduced Hospital Readmission Management, an application
that allows doctors to monitor patients' progress after they leave the hospital
to limit the number of readmissions.
Brian T. Horowitz is a freelance technology and health writer as well as a copy editor. Brian has worked on the tech beat since 1996 and covered health care IT and rugged mobile computing for eWEEK since 2010. He has contributed to more than 20 publications, including Computer Shopper, Fast Company, FOXNews.com, More, NYSE Magazine, Parents, ScientificAmerican.com, USA Weekend and Womansday.com, as well as other consumer and trade publications. Brian holds a B.A. from Hofstra University in New York.