Zipit Platform Replaces Older Paging Technology

By Brian T. Horowitz  |  Posted 2012-07-17 Print this article Print


In a recent survey by networking company Aruba Networks, 85 percent of hospital IT departments allowed doctors and staff to use their personal devices on the job.

Whether hospital workers are using Zipit Confirm on a smartphone or on the Zipit Now handheld, the platform is interoperable, said Vitale.

Of the approximately 4.1 million pagers being used today, 2.4 million (or 58 percent) are in health care, said Vitale.

By offering the Zipit Confirm app, Zipit is replacing older pager technology with new messaging capabilities, Vitale noted. With the delays that were typical of older pager technology, it was "page and pray," he said.

Unlike with traditional pagers, the Zipit platform sends a confirmation when a message is sent, said Vitale. Zipit also generates reports of past transmissions.

"It can pull a report of what a doctor said to a nurse six months ago," said Vitale.

The Zipit messaging service complies with Health Insurance Portability and Accountability Act (HIPAA) requirements by keeping messages in the system unless patients request that they be deleted, said Vitale.

"That information cannot be altered or destroyed, so it's there for the customer," he said. "If they need it a year from now, two days ago, they can pull the report."

Designed to help doctors respond to the life-threatening situations in health care and the speed needed in communication, the Zipit messages can be transmitted faster than with pagers, he said.

"Unlike the pager technology, our messages are being delivered in less than 10 seconds," said Vitale, "In the paging world, we've seen messages take 7 to 15 minutes."

The Zipit platform can send automated messages when a server goes down, the temperature drops in a lab or when lab results are completed. The recipient would receive the messages through Zipit's remote cloud portal, said Vitale.

"We expect rapid adoption based on the increased amount of smartphones in health care and across all verticals," said Vitale, who noted that 25 health care organizations are currently testing Zipit Confirm.

A subscription to Enterprise Critical Messaging Solution costs $10 per month, but Zipit Confirm is a free download.

Brian T. Horowitz is a freelance technology and health writer as well as a copy editor. Brian has worked on the tech beat since 1996 and covered health care IT and rugged mobile computing for eWEEK since 2010. He has contributed to more than 20 publications, including Computer Shopper, Fast Company,, More, NYSE Magazine, Parents,, USA Weekend and, as well as other consumer and trade publications. Brian holds a B.A. from Hofstra University in New York.

Follow him on Twitter: @bthorowitz


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