Where a single letter confused for another can mean life or death, doctors are urged to use digital prescriptions.NEW DELHI (Reuters) - Doctors have long been the butt of jokes for
their illegible handwriting, but GPs in India are being urged to neaten
and computerize their scrawl to prevent patients being given wrong
drugs that could prove deadly.
Long-suffering chemists have joined the campaign in a country where
most prescriptions are still jotted on paper despite a roll out of
computer systems in larger hospitals and clinics.
"Bad handwriting of doctors is a phenomenon which has always been
there. So why not face it?" Dr. Vinay Agarwal, head of the Indian
Medical Association, told Reuters.
"I have, from time to time, held seminars with my colleagues to
address the issues of illegible handwriting and ways to move from
hand-written prescriptions to paperless work," he added.
Shantanu Samanta, an IT professional, knows how dangerous a drug mix-up can be.
"The drug that I was given for my hypertension was Atenolol.
However, the chemist confused it with Stamlo Beta, and I ended up in
hospital on the verge of a stroke. The chemist said he could not
properly read what the doctor had written," Samanta said.
Pharmacists say they have to deal with badly-written prescriptions on a daily basis, sometimes as many as 10 a day.
"A single letter of the alphabet replaced may sometimes mean life
and death to a patient," said Ajay Gupta, a member of the All India
Organization of Chemists and Druggists.
"Of all the prescriptions we get, 10-15 percent are printed out on a
computer. Some government hospitals have computerized several of their
departments," he said. "With time, the rest will follow."
Agarwal says he is urging all medical centers to move as quickly as
possible to computerized prescriptions so no mistakes are made due to
scruffy writing.
But until that becomes the rule, he'd like to see doctors writing in
evenly spaced block letters and, in the worst cases, attending
handwriting courses.
"Often patients get annoyed when they cannot read a prescription and
blame us for any wrong medicine dispensed. There should be a proper
forum for them to take their complaints," Gupta said.
There is no provision under the Indian Medical Council Act to
prosecute doctors for errors arising from illegible handwriting, and
patients have to seek redress from a consumer court.
But they rarely do, perhaps put off by the prospect of drawn-out
legal wrangling in courts submerged by cases which often last for years.
(By Rituparna Bhowmik, Editing by Mark Williams)
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