Cisco Kicks HP Off Its Certified System Integrators, Partner Lists

By Chris Preimesberger  |  Posted 2010-02-18 Print this article Print

UPDATED: IT giants Cisco Systems and HP will continue to honor SLAs and other contracts with existing customers, but the intensified competition to build data centers of the future has driven the two apart.

Cisco Systems and Hewlett-Packard made it official Feb. 18: They are getting a divorce, thanks to irreconcilable differences in IT direction.

The final decree will come April 30, when both the channel partner and system integrator agreements between the two IT giants end.

It boils down to the fact that HP is focused on servers, while Cisco is focused on networks. HP is in the data center products and services business; Cisco used to be a network pipe fitter but now is moving into HP's territory in a big way.

What did anybody expect? A "Welcome Wagon" picnic in the park for Cisco and HP execs and employees?

"In order for Cisco to lead [technology] market transitions with our partners, we must align with-and invest in-partners who share our network-centric vision," Keith Goodwin, senior vice president of Cisco's Worldwide Partner Organization, said in a video statement on the Cisco Website.

"Over the last few years, our relationship with HP has evolved from [partners] to companies with different and conflicting visions of how to deliver value to our customers," Goodwin said.

"Despite this shift in industry dynamics, HP had remained a Cisco Certified Channel Partner. Being a Cisco Certified Channel Partner has numerous benefits, including access to proprietary information, such as product road maps and partner profitability initiatives. Given the evolution of our relationship, it simply no longer makes sense to provide these benefits to HP."

Cisco has informed HP that it will not renew its system integrator contract when it expires on April 30, Goodwin said, and HP will no longer be commissioned as a channel or global service partner.

A corporate response statement from HP came later in the day Feb. 18, but it did not address the specifics of the Cisco relationship:

"History has proven that customers and the market demand both coopetition and collaboration between IT vendors. Most major players compete in one deal, and partner in others to best serve the client's needs. We do not believe it is in the customer's best interest to take a proprietary stance.

"We will provide clients with consulting, integration, management and support services for their heterogeneous environments and ensure that our hardware and software platforms are optimized for all leading networking platforms.

"Our strategy and platforms will continue to be market-driven to create advantage today and into the future for our clients."

"We're taking this action to be transparent to both partners and customers," Cisco's Goodwin said. "We will compete with HP for future business."

Competition, not 'coopetition'

You bet Cisco will compete. That much has been well known for a while, ever since March 2009, when Cisco gathered up partners such as EMC, VMware, Accenture, NetApp and BMC to build and sell its new Unified Computing System. This is a network-focused, second-generation virtualized data center concept that competes directly with products from not only HP, but also IBM, Fujitsu, Dell and now Oracle.

For its part, HP announced in November that it was buying network company 3Com. Previously it had announced agreements with Brocade and Juniper Networks. Those, along with a deal with QLogic announced Feb. 18, pretty much booted Cisco out of its own plans.

Read that as, "Goodbye coopetition; hello, competition."

Of course, Cisco and HP are too big and entwined at the customer level to split everything completely. Goodwin said Cisco has already pinged HP to start discussions for a new deal in order to maintain SLAs (service-level agreements) with existing Cisco-HP customers, and there are multiple thousands of those.

The lawyers will be busy with that document for a while.

Editor's note: This story was updated to add a response from Hewlett-Packard.

Chris Preimesberger Chris Preimesberger was named Editor-in-Chief of Features & Analysis at eWEEK in November 2011. Previously he served eWEEK as Senior Writer, covering a range of IT sectors that include data center systems, cloud computing, storage, virtualization, green IT, e-discovery and IT governance. His blog, Storage Station, is considered a go-to information source. Chris won a national Folio Award for magazine writing in November 2011 for a cover story on and CEO-founder Marc Benioff, and he has served as a judge for the SIIA Codie Awards since 2005. In previous IT journalism, Chris was a founding editor of both IT Manager's Journal and and was managing editor of Software Development magazine. His diverse resume also includes: sportswriter for the Los Angeles Daily News, covering NCAA and NBA basketball, television critic for the Palo Alto Times Tribune, and Sports Information Director at Stanford University. He has served as a correspondent for The Associated Press, covering Stanford and NCAA tournament basketball, since 1983. He has covered a number of major events, including the 1984 Democratic National Convention, a Presidential press conference at the White House in 1993, the Emmy Awards (three times), two Rose Bowls, the Fiesta Bowl, several NCAA men's and women's basketball tournaments, a Formula One Grand Prix auto race, a heavyweight boxing championship bout (Ali vs. Spinks, 1978), and the 1985 Super Bowl. A 1975 graduate of Pepperdine University in Malibu, Calif., Chris has won more than a dozen regional and national awards for his work. He and his wife, Rebecca, have four children and reside in Redwood City, Calif.Follow on Twitter: editingwhiz

Submit a Comment

Loading Comments...
Manage your Newsletters: Login   Register My Newsletters

Rocket Fuel