Cisco Targets Small Offices With New IP Telephone Packages
New Call Manager Express and Unity Express software aims to provide small business customers with IP telephony features competitive with key systems or PBXes.Cisco Systems Inc. Thursday launched a pair of new IP telephony offerings designed to reduce the cost and complexity of deployment in small offices. Cisco made it possible for users to deploy call processing capabilities through add-on IOS software for its Access Routers, ranging from the 1700 series through the 3700 series routers, in its new Cisco Call Manager Express. Cisco added a companion voice mail and automated attendant capability, dubbed Cisco Unity Express. To make it easier for small-to-medium sized customers or those at small branch offices to create a full-services office, Cisco also created a series of 10 blueprints on a Web portal at its site that describe tools, best practices and channel partners available to help with technology deployments. The blueprints cover IP telephony, security, application optimization and business video as well as connectivity.
"It tells you about other customers doing similar things, provides financial justification tools, and details ways to deploy solutions yourself or with help," Jeanne Dunn, director of marketing for Cisco Access Technologies in San Jose, Calif., said. "We are trying to accelerate the customers time to success and advance new applications."