Citrix GoToAssist Walkthrough

By eweek  |  Posted 2012-05-28 Email Print this article Print

eWEEK Labs Technical Director Cameron Sturdevant leads a tour of Citrix's hosted remote assistance service.

By Cameron Sturdevant


End users running Mozillas Firefox browser have to install the Java SE Runtime Environment to get the GoToAssist broker, a temporary agent to work on their systems. IE users will see some download activity when connecting to representatives via GoToAs

Citrix GoToAssist Walkthrough

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