Citrix GoToAssist Walkthrough - Chatty support

By eweek  |  Posted 2012-05-28 Print this article Print
Citrix GoToAssist Walkthrough - Chatty support

The secured chat function was simple to use, and these conversations may be observed by support center managers and other support representatives that may be added to the call. GoToAssist has automated chat features such as automated messages that are


eWEEK Labs Technical Director Cameron Sturdevant leads a tour of Citrix's hosted remote assistance service.

By Cameron Sturdevant


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