Compuware capitalizes on its acquisition of Gomez with a new application performance management (APM) solution delivered in an appliance-based software-as-a-service (SAAS) model.
has delivered a series of new tools and solutions to help enterprises better
manage and monitor performance of their Web-based applications.
Compuware has announced what it claims is a first-of-its-kind software-as-a-service
(APM) solution that provides visibility from the first
mile (the data center) to the last mile (the end user).
new Gomez First Mile
, together with Gomez
outside-in monitoring, allows organizations whose business depends on Web
applications to quickly assess the business impact of a problem and instantly
determine whether the cause of the problem resides in the data center, on the
Internet, with a third-party provider, or with the user's browser or device,
said Rich Bentley, director of solution marketing at Compuware. In addition to
its end-to-end visibility, the Gomez First Mile helps to deliver value in hours
versus traditional data center solutions requiring weeks or months.
is a game changing move in application performance management," said Tony
Baer, senior analyst with the Ovum market research firm. "Gomez First Mile
is the first solution that unifies real-user and active monitoring to
automatically correlate traffic volume, data center and end-user response time,
providing instant visibility into how many users and page views are impacted by
internal and external performance issues."
announcement represents the next phase in Compuware's strategic vision of
bringing together enterprise and Internet application performance management,
believe the First Mile
represents the most
disruptive technology the APM market has seen since the introduction of
appliance-based real user monitoring a decade ago," said Bob Paul,
president and chief operating officer at Compuware, in a statement. "Its
differentiation comes from two simple concepts: end-to-end visibility across
the enterprise and Internet that has never before been possible, and a
deployment model that delivers value in literally hours instead of months. This
is the first of many innovations to come as part of our enterprise-Internet
also introduced the Gomez First Mile Appliance, a real-user monitoring
appliance that enables enterprises to quickly identify, prioritize and resolve Web
application performance problems from the data center to the end user. By
taking the power of Compuware Vantage's technology, the Gomez First Mile
unifies real-user monitoring and active, synthetic monitoring to quantify
business impact and isolate root causes of Web performance issues. With the
appliance, users can eliminate blind spots across the entire Web application
delivery chain by providing deep diagnostics to find and fix performance
Gomez First Mile appliance is installed via a "cable box-like"
installation process in which it self-configures, and is operational within hours.
It is managed through the Gomez SAAS Portal, providing rapid time to value. By
extending Gomez's SAAS-based "outside-In" view further into the data
center, organizations can immediately identify if a performance problem is
inside or outside their firewall.
acquired Gomez a year ago, and Compuware's always been strong at providing APM
in the data center, and Gomez did the same outside the data center on the
Internet," Bentley told eWEEK. "So after we closed the acquisition,
we did the first level of integration of our technologies. What we're
announcing here takes that to a whole new level. This matches our data center
technology with the Gomez SAAS technology and takes it from the first mile to
the last mile. So you can immediately see if there's a problem with a Web app
and what the reason is for the problem. Then we drill down from there to give
you a quick view across the delivery chain. And it's completely delivered as a