Firms Not Making the
Grade"> But not all companies have put so much thought into business continuity and data recovery. In a 2003 Harris Poll commission by Sungard, many senior executives at Fortune 1000 corporations acknowledged that they havent done everything they could since 9/11 to make sure that they would have full and secure access to data and would be able to continue doing business in the midst of another disaster. Two-thirds of the executives said their companies are more prepared to access critical business data during a disaster than before 9/11. One-third say they are as prepared as before the attacks to provide data access.The poll revealed there are serious gaps in corporate data recovery preparedness. Only slightly better than half the executives surveyed said their companies have backup offices for workers in the event of a disaster. The poll showed that 58 percent of the executives reported that their companies disaster recovery training for employees deals with recovery access. Most revealing was that on average executives gave a grade of C+ to their ability to access business data after a disaster. "We thought that grade was actually a failure," said Mike Walsh, Sungards director of marketing communications. But Walsh said he believes the power outage has made executives take another look at their disaster recovery programs to see how they can make them better. "We see a shift from traditional backup and recovery to examining the problems in terms of business continuity and emergency information accessibility," Walsh said. Companies know they face huge financial losses if a disaster shuts down their customer service applications for even a single day, Walsh said. As a result, corporate executives are now looking at the problems in terms of "How do I keep my information up and running no matter what happens?" he said. "We see people building systems for that," Walsh said, because for many senior executives disaster recovery "is not just an IT issue anymore. Its become a business issue" that they have to pay close attention to. Next Page: Second-day woes.
However, while 86 percent of the executives contend that their companies are at least somewhat prepared to maintain data availability in a disaster, less than 15 percent say they are completely prepared.