Comrades in Arms

By John Pallatto  |  Posted 2007-02-22 Print this article Print

Google and "have a common enemy, which is the software model, and we want to show people that there is a better way to do things" with SAAS. Benioff said he believes Google will succeed with Google Apps for the same reason that Salesforce.coms CRM service is growing rapidly.
"I think customers want a new delivery model, lower-cost ease of use. Theyre tired of the upgrade and updates and the need to buy a new copy of Microsoft office every time Microsoft makes a change to their infrastructure," Benioff said.
To get a glimpse of what the Google Apps look like, click here. Google Apps customers wont have to deal with upgrades and updates, which Google will make available to all customers simultaneously when Google updates its own service. Not unexpectedly, Benioff sees only benefits to moving Google apps and no barriers. He is unconcerned that Microsoft Office has far more features and functions than Google Apps. "Since most of our users only use about 20 percent of the Microsoft functionality, we think that Google is already there." He contends that Google probably has about 80 percent of the functionality the users need today. While its waiting for enterprises to make up their minds, Google will have plenty of opportunities to let Google Apps to nibble at the edges of large companies. Expect to see Google Apps creeping into corporate departments or remote offices that dont have ready access Microsoft Office. Organizations my start adopting Google Apps in the same way that business users started using PC databases, spreadsheets and word processors nearly 25 years ago. They adopted these products without the knowledge or approval of the IT department simply because they were effective and even fun to use. Google can build a good business winning over small and midsize companies that will likely be more than ready to pay $50 a year to gain access to basic but effective spreadsheets, word processing, e-mail and calendars. But in five or 10 years time, the story may change and SAAS will become so acceptable that even large enterprises are buying into the cost and management benefits of this software deployment model. John Pallatto is a veteran journalist in the field of enterprise software and Internet technology. He can be reached at Check out eWEEK.coms for the latest news, reviews and analysis about productivity and business solutions.

John Pallatto John Pallatto is's Managing Editor News/West Coast. He directs eWEEK's news coverage in Silicon Valley and throughout the West Coast region. He has more than 35 years of experience as a professional journalist, which began as a report with the Hartford Courant daily newspaper in Connecticut. He was also a member of the founding staff of PC Week in March 1984. Pallatto was PC Week's West Coast bureau chief, a senior editor at Ziff Davis' Internet Computing magazine and the West Coast bureau chief at Internet World magazine.

Submit a Comment

Loading Comments...
Manage your Newsletters: Login   Register My Newsletters

Rocket Fuel