HP Flexes Its IT
Management Muscles"> With the Opsware acquisition under its belt, Hewlett-Packard at its HP Software Universe user conference Nov. 26 will try to assert its dominance as a major IT management software provider. At the event in Barcelona, Spain, HP will launch its new strategy for IT operations, which pulls the HP OpenView, Peregrine, Mercury and Opsware product suites under the HP Automated Operations 1.0 marketing umbrella.To read about other recent HP Software integration efforts, click here. HP rebranded the Opsware data center automation suite as a part of its Barcelona launch and incorporated client configuration managementformerly called Radiainto the new suite, which is named HP Business Service Automation. HP is also introducing a major new release of its service desk offering, which rationalizes the Peregrine Service Center and the OpenView Service Desk offerings. The Service Manager 7.0 release, built on the Service Center architecture, unifies the two product lines and brings to the help desk the concept of managing IT as a service through improved processes. "Service lifecycle management is a big focusmanaging a service from concept to grave, defining what services I want, what [service-level agreement] commitments are related to the service and managing through [IT Infrastructure Library] processes," said Matt Schvimmer, director of products for HP. "This is the announcement of integration paths," said Gartner analyst Ronni Colville. "The products that come to market [now] have to do with Peregrine and some of that heavy lifting promised over the last 18 months from that acquisition." HP Service Manager 7.0 manages each process at the service level instead of at the component level, using HPs universal Configuration Management Database from Mercury as a common framework from which to view and measure a service. HP integrated its uCMDB into Service Manager 7.0 to share SLA data with HPs Business Availability Center offering. "And we have a definition of service within the uCMDB that acts as federation hub," said Schvimmer. "There is a ton of integration to help customers leverage what they have today." As a part of its rationalization, HP standardized on its uCMDB and made the CMDB that is a part of the former Opsware suite a core reporting engine for the new BSA suite. One analyst gave HP kudos for the speed of that decision making. "If you consider it took them two years to decide how to include Peregrine into Service Desk or vice versa, and they came up with how to include Opsware in three months, they have considerably accelerated the strategic decisions," said Forrester Research analyst Jean-Pierre Garbani. Page 2: HP Flexes Its IT Management Muscles
While the goal is to bring a greater level of automation to IT operations to reduce costs and address the full life cycle of managing business services, the heaviest effort around integration and execution is yet to be done.