IT & Network Infrastructure : IBM Technology Services: 20 Reasons Why It`s No. 1
Industry analyst firms, including Forrester Research, have ranked IBM No. 1 in services. The company has a varied services portfolio led by IBM GBS (Global Business Services) and IBM GTS (Global Technology Services). IBM GBS operates in more than 160 countries and provides clients with deep business process and industry expertise across 17 industries. IBM officials say their GBS is the world's largest service provider in business consulting, system integration and application services. GBS helps clients implement solutions that deliver business outcomes with far-reaching impact and sustainable results, whether that's designing and implementing new service after sales business models, revolutionizing the business model for automotive insurance with innovative technology or becoming one of the leading logistics providers for supply chains. IBM works with its clients to identify the level of change that suits their needs and will result in actionable change and sustainable outcomes. Meanwhile, IBM officials said IBM GTS is the world's largest IT services and consulting provider, with about 190,000 professionals in 160 countries. For instance, IBM's GTS business in Greater China (Hong Kong, Taiwan, China) addresses the entire spectrum of its clients' business needs, from business transformation and industry expertise of IBM's consulting business to hosting, infrastructure, technology design and training services. GTS provides services such as business continuity and resilience, user services, integrated communication services, IT strategy and architecture services, maintenance and technical support services, middleware services, outsourcing services, security and privacy services, server services, site and facilities services, and storage and data services.