Analytics tool helps IT operators head off problems before they happen.
IT operations management provider Integrien has ratcheted up the
sophisticated analysis of its Alive tool in a release to be launched Jan. 22
that can help predict and head off impending outages or performance problems.
The analytics in the intelligent systems management software allow the tool
to learn normal behavior in activity across an n-tiered application. When
it sees abnormal behavior, only then does it generate an alert.
"For every metric you collect, we use our dynamic thresholding, so we don't
alert to just an event, but we alert to an abnormal precursor to a problem,"
said Steve Henning, vice president of products at the
Alive takes advantage of existing monitoring tools such as those from
Hewlett-Packard's OpenView and others and runs regressive analytics on top of
the events those tools collect.
The tool also retains a record of abnormal activity that allows users to go
back in time and build a model of the problem that shows what the precursors
are to a specific problem. This allows IT managers to predict these
problems before they reoccur, enabling operators to head them off.
Alive greatly reduces the amount of manual effort required to sift through
thousands of static alerts generated by existing monitoring tools and helps IT
operators more quickly pinpoint problems-even before they happen.
Click here to view a slide show about 2008 New Year's resolutions for
BT Infonet, which beta tested the new release, found it could reduce the
number of IT operators required to troubleshoot problems from eight down to two
using Alive, according to Armand Shirikian, the company's senior IT manager.
"Alive gives you a holistic view that pulls information from everywhere,"
he said. "With the new version, it can see something is brewing on the
application side, and there is a very good chance that will affect the
database. An engineer forwards the alert to the DBA, who can then take
action. That really helped me to reduce the number of false positives
that happen constantly."
The updated Alive 6 builds on its existing problem fingerprinting capability
by adding new metric-to-metric and alarm-to-alarm correlation to more
accurately trigger alerts and predict impending problems.