JetBlue Not Alone: 5 Other Critical IT Events
Technology is often a factor in a company's darkest hour. What's important is the immediate responseand future prevention.JetBlues problems in the past week, as cancellations left tens of thousands of passengers stranded and tarnished the carriers reputation, are still being tallied, but its clear the company lacked a system that could reassign personnel automatically. Click here to read more about JetBlues management meltdown.
JetBlues awful performance put us in mind of some other events that challenged organizations to the core and exposed the frailties of their IT setups.