N-able Technologies Releases Report Manager RMM Platform
Report Manager 3.2 is part of N-able's N-central product family and is available for purchase with Essential and Professional licenses.Remote monitoring and management automation software specialist N-able Technologies announced the release of Report Manager 3.2, a customizable RMM reporting tool that gives managed service providers (MSPs) insight into the IT infrastructures of their small and midsize business (SMB) customers. Report Manager 3.2 is integrated at both the data and user-interface level with the N-central 8.2 RMM automation platform, and aggregates strategic-level IT performance data. The new software also features pre-built templates and pre-configured "report part" modules that can be dragged and dropped onto reports to provide reusability of objects that are data-linked. Designed as a parameter-driven solution, Report Manager 3.2 gives MSPs control over the type and granularity of report content, and the ability to generate customized reports.
Solis Security, an Austin, Texas-based MSP focused on the financial services industry, was among the first wave of N-able partners to test-drive the new software. "Banks and credit unions have to have great reports for their board members and examiners, but these reports also demonstrate the overall performance and business value of our services," says Keith Burns, chief operating officer for Solis Security. "The new reports generated by 3.2 are much more professional, uniform and visually appealing. The matrices and pie charts are a great addition, and the fact that we can see and manage everything from one dashboard is simply fantastic."