By Francis Chu  |  Posted 2004-11-29 Print this article Print

TeamQuest Corp.s Performance Software offers enterprise IT managers a comprehensive server performance monitoring and capacity planning tool. While the new version, 9.2, does not offer very many new features, IT managers looking for an in-depth system monitoring and performance analysis tool should check it out.

TeamQuest Performance Software 9.2, released earlier this month, supports IBMs pSeries and zSeries mainframe-class servers. Version 9.2 includes new support for VMware Inc.s ESX Server, WebLogic Inc.s application server, and IBMs DB2 and WebSphere Windows agents.

Current TeamQuest customers might not need to upgrade, unless they are rolling out these newly supported systems.

TeamQuest Performance Software is competitively priced starting at $1,450 for Windows or Linux-based systems. The package includes TeamQuest View, TeamQuest Alert and TeamQuest On the Web components. The cost jumps to $4,100 for Unix systems; for high-end systems, such as IBM mainframes, the cost jumps significantly—to more than $32,000. TeamQuest Performance Software is currently the only performance and capacity planning tool that supports IBM servers across the board.

During eWEEK Labs tests, the software suite was comprehensive and easy to use and offered outstanding report features for fetching granular performance data and for in-depth capacity planning. The suite was also quite easy to manage, with a single Web interface that governs the configurations of the entire suite.

The TeamQuest Manager tool included in each component of the TeamQuest Performance Software suite collects and stores performance data, manages alerts, and provides system performance analysis. We had to install all components separately on the test system. It would be nice to have one installer that allows users to install all or parts of the suite at the same time.

TeamQuest View, the suites diagnostic and performance alerting tool, allows IT managers to see system performance trends and use different tools to pinpoint problems. TeamQuest View collects a large amount of data from the systems it monitors, and its built-in analysis tool provides real-time or historical views of problems. eWEEK Labs used TeamQuest View to quickly graph the history data of a system and run reports on different performance data.

The optional TeamQuest Model capacity planning tool was useful in tests. Using data collected by TeamQuest Manager, TeamQuest Model lets IT departments build predictive models that simulate how changes to the computation environment affect performance.

TeamQuest Models strong built-in reporting tools allowed us to graph results in different formats. However, the model-building process has a fairly long learning curve, and the interface isnt very user-friendly. A more intuitive wizard-based model-building interface would be a better approach.

TeamQuest Alert, a centralized system performance console, provides a dashboard view of system or application health, alerts, and performance status. We used the Alert console to highlight the status of our test server.

TeamQuest On the Web, a report publishing tool, lets IT managers remotely access performance reports.

Technical Analyst Francis Chu can be reached at francis_chu@ziffdavis.com.

Check out eWEEK.coms for the latest news, views and analysis on servers, switches and networking protocols for the enterprise and small businesses.


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