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What SPs Want
What SPs Want
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Service providers reveal how they are becoming major players in the IT landscape.
Next: Among All Objectives, Increasing New Customer Revenue % Is Most Important >>
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What SPs Want
Among All Objectives, Increasing New Customer Revenue % Is Most Important
Nearly One-Third of SPs Expect 2007 Revenue Growth to Be 25% or Greater
79% Were Profitable in 2006
60% Want to Increase Higher Dollar-per-Hour Services
SPs Get About 2/3 of Their Revenues from Services
Technologies SPs See as Drivers for Business Growth
Technologies Ranked According to 2007 Revenue Share Growth Potential
47% Resell
Almost Two-Thirds Sell to BDMs First
Half Aim for Broad Appeal and Half for Niche Appeal
60% Have Fewer than 150 Customers
Almost 2 in 3 Get 50% or More of Revenues from Their 3 Biggest Customers
58% Are More Focused on Market Share Than Cost Reduction or Higher Markups
New Customers Are Where They Most Want to Increase Revenue Share
Internal Efficiency Is More Important than Marketing or More Vendors
40% Focus on Improving Quality of Proven Solutions
Depth of SPs Relationships with Vendors
Support and Industry-Leading Products Are What SPs Want Most from Vendors
Almost 3 in 4 SPs Rate Big-IT Companies Support as Only Good or Fair
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