BMC will now offer Numara's Track-It! help desk and asset management solution for smaller organizations.
BMC Software, a specialist
in business service management (BSM), announced that it has entered into a
definitive agreement to acquire Numara Software, a global provider of
integrated IT management solutions for small and midsize businesses (SMBs). The
acquisition is designed to further accelerate the growth of BMC's software as a
service (SaaS) business, as well as giving customers access to IT management
capabilities.
The acquisition will create
a broad portfolio of IT management solutions and services with flexibility and
choice for midsized organizations that typically have 500 to 5,000 employees.
BMC's expanded offering will include the Numara FootPrints product for
integrated service and asset management delivered on-premise, the BMC
Remedyforce Service Desk solution, an IT Service Management SaaS solution, as
well as BMC Network Automation as part of the companys Bladelogic Automation
Suite, BMC Atrium Discovery and Dependency Mapping; and BMC End User Experience
Management as part of the companys Application Management Suite.
Based in Tampa, Fla., Numara
currently has more than 13,000 customers worldwide for its service and asset
management solutions. Numara's technology, employees, sales force and channel
of more than 70 partners, bring with them proven capabilities and success in
addressing the ease-of-use and rapid time-to-value requirements that are
critical for small and midsized businesses. Numara's FootPrints and Track-It!
products will be offered by BMC, and are designed to complement BMC's existing
portfolio.
"In IT management, one
size does not fit all," said Paul Avenant, president of Enterprise Service
Management at BMC. "Now BMC can effectively serve the entire spectrum of
organizations hungry for IT management with products that truly meet the
specific needs of their businesses. Numara's solutions, customer base and sales
and channel partners will round out BMC's market leadership in BSM and focus on
customer care and support."
BMC will now offer Numara's
Track-It! help desk and asset management solution for smaller organizations.
BMC said it would also continue to advance its unified BSM platform, including
the BMC Remedy OnDemand solution and the BMC Remedy IT Service Management
Suite. "The combined strengths of BMC and Numara will dramatically reshape
the IT management market," said Dave Hansen, president and CEO of Numara
Software. "Midsized and small business organizations will benefit from new
choices and, more importantly, will have more capabilities to manage IT in
support of the changing needs of their business."
The transaction, which is
expected to close during BMC's fiscal fourth quarter, is subject to customary
closing conditions, including regulatory approvals.
Nathan Eddy is Associate Editor, Midmarket, at eWEEK.com. Before joining eWEEK.com, Nate was a writer with ChannelWeb and he served as an editor at FierceMarkets. He is a graduate of the Medill School of Journalism at Northwestern University.