Compuware announces Gomez adVantage, a subscription-based solution for optimizing application performance management in Web and mobile solutions.
Compuware has announced Gomez adVantage, a subscription-based solution for
optimizing application performance management in Web and mobile solutions.
With Gomez adVantage, Compuware brings together two of its technologies-its
Gomez Web performance and Vantage real-user monitoring solutions-into one
integrated offering for user organizations such as enterprises,
software-as-a-service (SAAS) providers, and cloud infrastructure and platform
providers, the company said.
Gomez adVantage helps to improve application performance management by
approaching the issue from the end-user perspective and analyzing performance
across the Internet and cloud, and into the data center via a unified
The product comes out of Compuware's recent acquisition of Gomez and
represents the next step in Compuware's ongoing strategy of bringing together
enterprise and Internet application performance.
"The Gomez adVantage combination is unique in the industry in terms of
wholly supported correlation and dashboard integration for Web application
performance monitoring inside and outside the firewall," said Dennis
Drogseth, vice president at Enterprise Management Associates, in a statement.
"Additionally, the subscription-based integration should be attractive to
any enterprise class-company, SAAS, cloud or other service provider where Web
applications impact real business outcomes."
"We created Gomez adVantage to address a specific market need,"
said Steve Tack, vice president of Compuware Vantage, in a statement. "At
present, many companies rely on point solutions that provide narrow,
technology-centric views into the performance of specific components or
processes, a situation that just doesn't suffice in today's dynamic IT
environment, much less tomorrow's. The only way to truly solve performance and
availability problems is through a holistic view of application performance
that encompasses the entire application delivery chain. Gomez adVantage provides
this holistic view."
Meanwhile, in a slightly similar though unrelated announcement, BMC
Software recently announced that has made Remedy IT Service Management (ITSM)
Suite available to customers via SAAS.
The BMC Remedy ITSM Suite On Demand
solution is based on BMC's service
management suite that natively integrates Information Technology Infrastructure
Library (ITIL) processes with service desk, incident, problem, change, release,
asset, service request and service-level management.
"After carefully observing and analyzing the SAAS market, we believe this is
the right time for BMC to make an aggressive
move into SAAS. The overwhelmingly positive response from customers, partners
and the analyst community is clear confirmation that the market needs access to
an enterprise-class ITSM SAAS solution that makes no compromises," said Dev
Ittycheria, president of Enterprise Service Management at BMC,
in a statement. "This announcement noticeably extends our leadership in the
service management market and is further proof of our commitment to delivering
the most advanced portfolio of BSM solutions."
"Our customers rely on us to deliver a diversified and comprehensive range
of information and communications technology [ICT] consulting and services,"
said Steve Loubser, hosting executive at GijimaAST, in a statement. GijimaAST
is an ICT service provider in Southern Africa and a BMC
customer. "In much the same way, we rely on BMC
Remedy ITSM to provide the foundation for us to add new IT services and
expedite the restoration of service should an incident occur. Having these
capabilities available on demand will allow us to speed the deployment of new
IT systems and ensure consistent access to tools, best practices and
information across our company."
BMC officials said the cloud-based BMC
Remedy ITSM Suite On Demand delivers an enterprise-class service management
suite and a comprehensive self-service model that provides a dramatic increase
in operational efficiency and service quality. BMC
Remedy ITSM Suite On Demand will be available in the second quarter of 2010.
"BMC Remedy ITSM is the heart of our
service management implementation and provides a single point of entry for the
thousands of daily incident and change requests coming into the support desk,"
said Steve Carrell, director of service support at Intermountain Healthcare, in
a statement. "An on-demand Remedy application that provides the flexibility to
move from on-premises to SAAS while maintaining BSM workflows is very
intriguing to us."
"In today's tight economy, both enterprise and SMB IT buyers are looking for
options that enable them to match spending to business requirements," said Mary
Johnston Turner, research director of Enterprise System Management Software at IDC,
in a statement. "IDC expects the system
management software-as-a-service market will top $1 billion by 2013."